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The Our's Commitment to Digital Accessibility

An Equal Experience for All

The Our’s is dedicated to providing an equivalent digital experience for our guests, regardless of physical or cognitive ability. To uphold our commitment, we adhere to the Website Content Accessibility Guidelines (WCAG 2.1 to level AA) in the design, testing and development of our global digital experiences. This helps ensure our content is available to all – including those who rely on assistive technology.

Our digital standards, design and development teams regularly collaborate to ensure we follow accessibility best practices and we advocate for accessibility and digital equality.

The Our’s has established a Multi-Year Accessibility Plan for the Canadian region.

We’re Here for You 24/7

If you are having difficulty using this website because of a disability or have an issue to report, we are here to receive your feedback and provide you with access to all of the information and functionality on this website. Please call our Customer Engagement Center at 1-510-306-1330